Reference

How we handle your privacy and account data

Your account on sobat toto holds real money, real payments through DANA, OVO, GoPay and QRIS, and your gameplay history.

Encrypted payment flowsLocal data retentionYour account control
sobat toto How we handle your privacy and account data
REACH US DIRECTLY

Contact us about your privacy

Team online

Privacy Request

Email our support team to request a copy of your personal data, ask us to update your information, or report a privacy concern. We aim to respond within 5 business days.

Account Settings

Log into your sobat toto account and visit Settings to update your profile, change your password, or manage which communications you receive from us.

Live Chat Support

Our team is available during lobby hours to answer questions about how your data is used and what privacy choices you have.

DATA SECURITY INSIDE

How we protect your information

Encryption in transit

All data moving between your device and our servers—including your DANA, OVO, GoPay and QRIS payment details—travels through SSL encryption. Your login credentials are never stored in plain text.

Secure storage

Your account information and transaction history are stored on protected servers in data centers designed for financial services. Access is restricted to staff who need it to process your requests.

Cookie and tracking practices

We use cookies to keep you logged in, remember your preferences, and prevent fraud. You can manage cookie settings in your browser; some features may not work if cookies are disabled.

Data retention

We keep your account data for as long as your account is active. After you close your account, we retain transaction records for 7 years to meet banking regulations, then delete other personal data.

Third-party access

We only share your data with payment processors, fraud-prevention vendors, and legal authorities where local law permits. We never sell your information to marketing companies or data brokers.

Change your preferences

You can request corrections to your profile, ask us to stop processing your data for marketing, or request deletion of your account. Contact our support team to start a request.

Your privacy rights and questions

Your account profile and gameplay history are deleted immediately. Payment records are kept for 7 years to comply with banking law. If you change your mind, you can reopen an account with the same email; your old data will not be recovered.

Yes. Email [email protected] or use the Privacy Request option in your Settings. We'll send you a complete file of your personal data within 5 business days. This includes your account info, login history, deposits and withdrawals through DANA, OVO, GoPay and QRIS.

We never store your full payment credentials on our servers. Payment details are encrypted and processed directly by our partners. We keep transaction records to verify deposits and process withdrawals, but your payment app login details stay with your bank or payment provider.

We collect your IP address and device type to verify your account access, prevent fraud, and keep you secure. If unusual login activity is detected, we may restrict access until you confirm it's you. Your exact location is not used for gameplay but may be used to comply with regional restrictions where local law applies.

You have the right to request corrections, opt out of marketing emails, or ask us to stop processing your data. Contact our support team with your request. You can also close your account at any time. We'll work with you to resolve concerns within your local law's framework.

Your gameplay history is private and never shared with other players. We use it internally to detect fraud, improve the lobby, and process payouts. This data is encrypted and only accessed by our team when needed for account support or security.

We update this policy when we add features, change how data is processed, or when law requires it. Changes take effect 30 days after we post them. If changes significantly affect your privacy, we'll notify you via email. Your continued play after the date means you accept the new terms.